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1.
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Administração pública gerencial : a reforma de 1995: ensaios sobre a reforma administrativa brasileira no limiar do século XXI Material type:  Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Brasília : UnB; Brasília: ENAP, 1999Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 1.11A2381a] (5). On order (2).
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2.
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Civil service systems in comparative perspective
by | . Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Bloomington : Indiana University , 1996Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 1.23C5822c] (2).
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3.
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Reforma do Estado para a cidadania : a reforma gerencial brasileira na perspectiva internacional
by Pereira, Luiz Carlos Bresser. Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Brasília : ENAP, 1998Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 4.03P4361r] (2). On order (1).
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4.
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O PÚBLICO não estatal na reforma do Estado
by . Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Rio de Janeiro : FGV, 1999Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 4.03P9769p] (6).
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5.
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Lo publico no estatal en la reforma del Estado
by . Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Caracas : CLAD, 1998Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 4.03P9769pu] (1).
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6.
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Responsive government : service quality initiatives
by Symposium on Service Quality Iniatives Paris 07-08 nov. 1994 | . Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Paris : OECD/PUMA, 1996Title translated: L'Administration a L'Écoute du Public; initiatives relatives à la qualité du service.Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 1.19S98912r] (1).
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7.
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Ações premiadas no 5º Concurso de Inovações na Gestão Pública Prêmio Hélio Beltrão - 2000
by Concurso de Experiências Inovadoras de Gestão na Administração Pública Federal,5 Brasília 25 Maio 2000 | . Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Brasilia : ENAP, 2000Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 1.11C7449a] (3). On order (1).
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8.
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Le système de gestion des depenses du gouvernement du Canada
by CANADA. Ministre des Approvisionnements et Services. Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: [s.l.] : Conseil du Trésor, 1995Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 7.01C21213s] (1).
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9.
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Controle social de serviços públicos
by AGUILLAR, Fernando Herren. Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: São Paulo : Max Limonad, 1999Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 1.23A2839c] (1).
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10.
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ETHICS and accountability in a context of governance and new public management
by . Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Amsterdam : IOS , 1998Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 1.13E843eth] (1).
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11.
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Contrato administrativo : tendências e exigências atuais
by GONÇALVES, Cláudio Cairo. Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Belo Horizonte : Fórum, 2007Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 8.02G635c] (1).
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12.
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The state of access : success and failure of democracies to create equal opportunities
by . Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Washington : Brookings Intitution Press, 2008Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 4.09S797s] (1).
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13.
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O serviço público na óptica do cidadão : Seleção de trabalhos CEAGP 2004-2009
by . Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Oeiras : INA, 2010Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 1.10S492s] (1).
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